• Students
  • Alumni
  • Venues

  • en
  • fr
  • About Us
    • Presentation
    • Message from the Director
    • Discover the Institute
    • International Geneva
    • Campus de la paix
    • Current Academic Positions
    • Partners and Associations
    • Our Community
    • Support the Institute
  • Admissions
    • Prospective Students
    • Meet us
    • Studying at the Institute
    • Choose a Study Programme
    • Application
    • Tuition Fees and Financial Aid
    • Plan Your Career
    • Contact us
  • Study
    • Disciplinary Masters programmes
    • Interdisciplinary Masters programmes
    • PhD programmes
    • Joint programmes
    • Faculty
    • Academic Departments
    • Courses
    • Summer, Undergraduate, Online and Exchange programmes
  • Research
    • Research Centres
    • Research Clusters
    • Research Support
    • Publications
    • Library
    • Visiting Programmes
  • Executive Education
    • For Individuals
    • For Organisations
    • Events
    • News
    • Contact
  • Public Relations
    • News
    • Events
    • FAQ Events
    • Media
    • Employers
  • Students
  • Administrative Information
  • IT Services

IT Services

  help_support.png

Help and support

Location: ground floor of Petal 1, P1-367
Contact: servicedesk@graduateinstitute.ch
T. + 41 22 908 44 44, for urgent matters
  access_accounts.png

Access and accounts

IHEID IT Login | IHEID Email Login |  AAI Service | How to change passwords
  network_internet.png

Network and Internet

Wi-Fi IHEID_AUTH | Wi-Fi at other Swiss Universities | VPN | eduroam
  multi-services_card.png

Multi-services card

What is the purpose of the Maison de la paix card? | How does it work? | Cash service

  printing.png

Printing

Printing credit | Printing and photocopy fees | Adding credit on your card | Mobile Printing

  academic_tools.png

Academic tools

Campus | Moodle | Math server
  email_calendar.png

Email and calendar

Webmail Access | Calendar | Mailing lists
  data_storage_management.png

Data storage and management

Secured storage | Roaming profile | Using secured data with your laptop | Remote access | Backup | SWITCHfileserver
  security.png

Security

How to reduce security risks | Keeping IT resources running efficiently | How to change passwords

  hardware_software.png

Hardware and software

Public workstations | Multifunctions printers | Standard & academic software | Hardware Promotion | Software Promotion

 



IT  |  Contact email  |  MCS  |  30.08.2018

  • Administrative Information
    • Student Services
    • Tuition fees and Financial Aid
    • Health and Insurance
    • IT Services
      • Help and support
      • IT Accounts
      • AAI Service
      • eduroam
      • Wi-Fi
      • VPN
      • Multi-services Card
      • Print
      • Academic tools
      • Moodle
      • Email and Calendar
      • Data storage and management
      • Security
      • Hardware and Software
    • Student House
    • Acknowledgement
  • Academic Information
  • Exchange programmes
  • Student life
  • Career Services
  • FAQ
  • Assistantships for PhD students

Service Desk Opening Hours

  •    Mon-Thur 7:30am - 6:00pm
  •    Friday 7:30am - 1:00pm, support until 5:00pm

Quick links

  • Change passwords
  • Secured resources
  • Computer User Booklet

Documents

  • Terms and Conditions for Use of the Institute's IT Resources
  • Rules and Best Practice Guidelines for the Use of Information Technology Resources
  1. Directory
  2. Sitemap
  3. Disclaimer
  4. Contact
  5. Mail
  6. Intranet
Login
  • Graduate Institute Facebook Page
  • Graduate Institute LinekdIn Page
  • Twitter
  • YoutTube
  • Instagram

INSTITUT DE HAUTES ÉTUDES INTERNATIONALES ET DU DÉVELOPPEMENT

GRADUATE INSTITUTE OF INTERNATIONAL AND DEVELOPMENT STUDIES

Case postale 1672, 1211 Genève 1
T +41 22 908 57 00

©The Graduate Institute, Geneva 2018